Striiv counting too many steps for the day : Striiv Fusion2

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Striiv counting too many steps for the day

Shauna Dziadyk

started a topic over 5 years ago

The other day my pedometer read 39000 steps. I actually only got in about 7000. How can I reset this totally for the day? Also last night I walked 6709 but this morning it recorded 5003. Is this thing a bit glitchy or what?

5 Comments

Nikki Anderson

said over 3 years ago

My Striiv Bio is counting way too many steps. On a day I hardly do anything it shows I've done more that 10000 steps!! How to fix this please???

Mike Fennelly

said over 4 years ago

Hi Fred - we don't get many complaints of overcounting since our last firmware updates - make sure you're updated to the latest version of the firmware by tapping the "Touch" tile in your Striiv app, then selecting "Software update"!

Fred morris

said over 4 years ago

my touch is counting way too many steps. this is crazy, thousands more steps.

Shirley Foreman

said over 5 years ago

Does Striiv customer care not monitor these comments?

Carmela Pattillo Anuli Tifase

said over 5 years ago

My striiv records like I'm walking when I drive. I would like to know how to stop that so my counts are accurate. I hate not knowing what I actually walked each day. All this to say I am having a similar problem.